The Stoker Pit Controller Is Back My Apologies

lkapigian · March 2015

Wow- Went to Firecraft yesterday to get some OO, no more? Today went to order my anticipated Stoker- Rocks BBQ now out of business...What Is Going On--

McStew · March 2015

WTF!!!!

lkapigian · March 2015

McStew said:

WTF!!!!

That's what I said, went to Rocks website, was down, found their number, disconnected...hopefully there is no Stoker Warranty Issues

Eggcelsior · March 2015

Damn

DMW · March 2015

Ummm, that sucks. I was planning to kit mine out with more probes and blowers in the future.

Scottborasjr · March 2015

While I can't call the number at the moment website comes up just fine for me.....

McStew · March 2015

I just called the number but it went to voice mail it is not disconnected are you sure you have the correct information 510*792_7700 ?

DMW · March 2015

Website works for me.

SmokeyPitt · March 2015

I could pull the site up and add a kit to the cart as well. Maybe the site was just down?

lkapigian · March 2015

SmokeyPitt said:

I could pull the site up and add a kit to the cart as well. Maybe the site was just down?

I called there number I found on Naked Whiz and it was disconnected-- Maybe the Whiz has the wrong number listed

SLOandSteady · March 2015

Wow. That is wild. I happened to just buy a Stoker from another bbq'er so I guess that considers me lucky. I sure hope that it doesn't experience any issues.

minniemoh · March 2015

Website came up just fine for me too. I was able to add a Stoker to the cart and everything as well.

NPHuskerFL · March 2015

I just called and got thru to voice mail

HostileHarry · March 2015

Voice, Data, and Cloud outages do happen....

Signed, telecom employee.

lkapigian · March 2015

Works on my cellphone, but not my computer-Now the phone number works----Sorry I panicked

SmokeyPitt · March 2015

lkapigian said:

SmokeyPitt said:

I could pull the site up and add a kit to the cart as well. Maybe the site was just down?

I called there number I found on Naked Whiz and it was disconnected-- Maybe the Whiz has the wrong number listed

https://www.rocksbarbque.com/ContactUs.html

Note: You may have noticed the other threads that they are out of stock. I think people are waiting a month or so for delivery.

4Runner · March 2015

I know the OP meant no harm, but we need to be careful about OOB claims. Just because no one answers the phone or email for whatever reason doesn't necessarily mean OOB. Unless you see a for sale sign Going Out of Business posted on the the building, I would suggest not making the assumption.

McStew · March 2015

lkapigian said:

Works on my cellphone, but not my computer-Now the phone number works----Sorry I panicked

Panicked ----- if you think you panicked you should have seen what some of us others were doing to find out what was going on .....hahahah

lkapigian · March 2015

Sorry

lkapigian · March 2015

4Runner said:

I know the OP meant no harm, but we need to be careful about OOB claims. Just because no one answers the phone or email for whatever reason doesn't necessarily mean OOB. Unless you see a for sale sign Going Out of Business posted on the the building, I would suggest not making the assumption.

I know , especially being a business owner- I called the number 4 times the first two it wanted to put me through to a like business the next two said the number was disconnected

4Runner · March 2015

Wasn't trying to call you out....I was making a general statement. Nice title change.

lkapigian · March 2015

4Runner said:

Wasn't trying to call you out....I was making a general statement. Nice title change.

I know, Still bazar their phone and web @ the same time Thank You!!

NPHuskerFL · March 2015

Damn I called Blake and it was busy then went to voice mail and his web site is down! He must be dead and/or screwing over customers that need repairs! Oops I guess there was a storm that knocked out web service and phones.

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