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My Egg is Cracked!!

abpgwolf
abpgwolf Posts: 558
in EggHead Forum
I was sitting next to my XL as it was coming up temp today and noticed a big crack in my base. It runs from about halfway down on the left side across the lower vent opening and partway across the bottom. I am waiting for the egg to cool to determine if crack goes thru to the interior. (Sorry pictures posted sideways).

Lititz, PA – XL BGE

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Comments

  • RRP
    RRP Posts: 25,887
    It happens, but as long as you bought it with the warranty then replacement is a given. Albeit a hassle, but better than having to bite the bullet and buy a replacement on your own as they are quite expensive a la carte!
    Re-gasketing America one yard at a time.
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  • Terrebandit
    Terrebandit Posts: 1,750
    That sucks. How old is it?
    Dave - Austin, TX
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  • DMW
    DMW Posts: 13,832
    Yep, it sucks. Happened to me a few weeks ago. Contact your dealer for a warranty claim.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • Camben
    Camben Posts: 24
    I had it happen to me also. Bottom of egg and firebox. I used JB weld and furnace cement on everything. I have no warranty so it's my only option. Good luck
    LG BGE, plate setter, highQ grate, Ceramic Grill Works 2 Tier rack, Smokeware SS vent cap, BBQ GURU Party Q, super fast Ravens purple Thermapen and Maverick ET-732
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  • abpgwolf
    abpgwolf Posts: 558
    The base was replaced under warranty. I received the base a few days after I filed the claim. I removed the original gasket and installed a new Rutland (thanks RRP).image

    Lititz, PA – XL BGE

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  • CANMAN1976
    CANMAN1976 Posts: 1,593
    Just replaced my base the other day as it was cracked underneath also.Little hastle in assembling but not too bad.
    Hows ya gettin' on, me ol ****? 



    Kippens.Newfoundland and Labrador. (Canada).
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  • TomRaz
    TomRaz Posts: 22
    Just curious, are the cracks only appearing on the XL version of the eggs ?
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  • minniemoh
    minniemoh Posts: 2,145

    TomRaz said:
    Just curious, are the cracks only appearing on the XL version of the eggs ?
    There have been a few L with cracks too. It happens...
    L x2, M, S, Mini and a Blackstone 36. She says I have enough now....
    eggAddict from MN!
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  • TomRaz
    TomRaz Posts: 22
    Assuming you are the original purchaser then thank goodness for the warranty
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  • minniemoh
    minniemoh Posts: 2,145
    TomRaz said:
    Assuming you are the original purchaser then thank goodness for the warranty

    :-bd
    L x2, M, S, Mini and a Blackstone 36. She says I have enough now....
    eggAddict from MN!
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  • Lit
    Lit Posts: 9,053
    I originally bought a couple used eggs but have since started replacing them with new ones with warranties. People buy these used off Craigslist and don't realize that they do crack and a good portion of the high price to buy them is the warranty. My mini is my only used egg left and I got it for $140 so if it ever cracks I am ok with that but used eggs no matter what condition they are in should never be over 50% of the new price.
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  • ivada
    ivada Posts: 25
    Quick question about the "buying it with a warranty" comment.  I bought it new from Ace - there's nothing we need to do to "activate" the warranty or buy any sort of warranty plan separately right?  I assume the only way you'd be out of warranty is if you bought used and are not the original owner, right?
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  • StillSmoken
    StillSmoken Posts: 327
    @ivada. Go to BGE website and Registrar your egg. It's right on the front page of the website.
    Kennesaw Ga. XL Egg. Cheers, Kevin
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  • ivada
    ivada Posts: 25
    StillSmoken said:
    @ivada. Go to BGE website and Registrar your egg. It's right on the front page of the website.
    Done - thank you!
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