So how easy has it been for you guys that needed some warranty replacement stuff done?
I have a firebox that is about 3/4 cracked all the way around, within 1.5 years of use.. Taken out of the base a grand total of maybe 6-7 times.
Now, I find tonight while getting things set from yesterday butt cook, to prepare at spatched chicken and...... my platesetter has turned into two parts. Pulled it out set it on the side tables and.. oh hey.. two of them!
Contacted my dealer the other day about the firebox and was told to just e-mail photos and.... then I guess the ball gets rolling.
I'm in Atlanta Metro, so not far from the home base.
Curious about the process.. I bought it from a small chain pool/grill store, and they move a decent bit of BGE stuff from what I can see.
Just pissed I had to improvise with my plate setter tonight for my chicken.. Had to put grate, PS laying on it, legs up and then another grate to keep the flame from it.
Grillin' and Brewing in Atlanta