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FOGO Shipping Condition...Real Disappointment!!!

Comments

  • looks like it's made with the tears of children. Even the pictures are devoid of color there.


    1- LGBE
    1- KBQ C-60 (The Dishwasher)
    I- Blackstone 36" Griddle
    1- Sweet-A$$ Roccbox Pizza Oven
    1-Very Understanding and Forgiving Wife
  • EggcelsiorEggcelsior Posts: 13,959
    Post color pics. The contrast is terrible.
  • DMWDMW Posts: 12,146
    Here's my Fogo. Haven't opened the boxes yet. I think you need to have a conversation with your UPS guy.image
    My Facebook Page where I document my cooking
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - 18.5" WSM - Gasser - WSJ - BS 17" Griddle - XXL BGE - Akron Jr - BS SS36" Griddle
  • TakTak Posts: 113
    I'll take some more pics with color...but....I just heard back from Amazon....the product was shipped from a "warehouse" that is not Amazon's...however....they apologized for the damage and are taking 50% off the cost of the item...so....even if the pieces are smaller I'm ok with it....I appreciate their quick response and offer....guess being a Prime member is worth it...
  • Tak said:
    I'll take some more pics with color...but....I just heard back from Amazon....the product was shipped from a "warehouse" that is not Amazon's...however....they apologized for the damage and are taking 50% off the cost of the item...so....even if the pieces are smaller I'm ok with it....I appreciate their quick response and offer....guess being a Prime member is worth it...
    thats a deal. I've bought bags of best of the west that looked like that in the past. They were a little banged up but mostly OK. Interested to hear how you like the lump. 

    I'm going to try the komodo komado extruded lump here shortly. The Whiz loved it and he's never steered me wrong. Thought I ad him on the best of the west but apparently I got the 5 only good bags they made that year. The rest were pretty rough......as he said they were. Dangit.

    here is their stuff: 
    1- LGBE
    1- KBQ C-60 (The Dishwasher)
    I- Blackstone 36" Griddle
    1- Sweet-A$$ Roccbox Pizza Oven
    1-Very Understanding and Forgiving Wife
  • unreal- they blocked 3 of my posts because it had a link to their lump. What a bunch of asshats.


    1- LGBE
    1- KBQ C-60 (The Dishwasher)
    I- Blackstone 36" Griddle
    1- Sweet-A$$ Roccbox Pizza Oven
    1-Very Understanding and Forgiving Wife
  • NPHuskerFLNPHuskerFL Posts: 16,839
    edited April 2014
    Hey @Tak‌ think I found your Fogo delivery guy >:) Ace Ventura Smashes Package:
    LBGE 2013 & MM 2014
    Die Hard HUSKER & BRONCO FAN
    Flying Low & Slow in "Da Burg" FL
  • TakTak Posts: 113
    I'm looking forward to trying it....based on what some of the other folks have said about it I'm hoping it good....I stocked with the RO sale at Wally World....and while cleaning out the shed found I have 3 bags of OO...so...think I'll be ok for a while....but I will let you know what I find when I open the bag of FOGO
  • image
    1- LGBE
    1- KBQ C-60 (The Dishwasher)
    I- Blackstone 36" Griddle
    1- Sweet-A$$ Roccbox Pizza Oven
    1-Very Understanding and Forgiving Wife
  • TakTak Posts: 113
    LOL....appreciate it!!!.....
  • NPHuskerFLNPHuskerFL Posts: 16,839
    On a nice note. Even when we have been disappointed with over deadline shipping etc with Amazon they have made it right. We're Prime members and they have a great company with employs that provide good service and customer relations.
    LBGE 2013 & MM 2014
    Die Hard HUSKER & BRONCO FAN
    Flying Low & Slow in "Da Burg" FL
  • TakTak Posts: 113
    I agree 100%.....very happy with their quick response and they're desire to make things right....I was very very impressed with their customer service.....
  • GlennMGlennM Posts: 789
    Mine arrived in a box in perfect condition
    In the bush just East of Cambridge,Ontario 
  • TakTak Posts: 113
    Nice!!!...glad yours arrived in good shape....I think someone at the warehouse dropped the bag it broke and they wrapped it up and sent it....mine came in a box with filler on the sides....I won't hesitate again to order from Amazon....they stepped up and I'll take great customer service anyday in exchange for my loyalty as a customer
  • LitLit Posts: 6,847
    I have had one come beat up but not like that. The pieces were still really big though.
  • TakTak Posts: 113
    Thats great to hear...when I lifted the bag and open the plastic I kinda felt around to see if I could feel and large pieces...seem to be some....I'll know better once I open the bag....hoping there will be some in there....going to use the FOGO on an overnight cook to try it out....

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