Sorry for the rant, but I need some advice. This Christmas I decided to spend some money and hook my self up with cyberq wifi. Since my local dealer did not have any I decided to have my parents pick it up in my hometown and send it to me. I wanted it before Christmas Eve so I could use it that whole week. I received it a couple days before the holidays and opened it up. Had everything I needed, fan, probes etc, but was missing the power cord for the device. No big deal I will just have them send me one. So I call them and they tell me they have one that is on the demo but that is it. I bit my tongue and told them that's fine just order me another one. I can wait a week. It's been almost 3 weeks and I called to ask them what the deal is. He told me they are inventoring and will order next week. I almost lost it. Am I crazy to think I should get a little more urgency after spending so much money on something? I would understand if this was my mistake, but when you make the mistake you need to make it right. Not to mention missing Christmas Eve, New Years, bowl games and national championship which is what I wanted it for in the first place. I think I will send it back and buy it somewhere else. I am really trying hard not to mention the store.
Bluffton, SC LBGE, SBGE, Thermapen