Through a rather bad turn of events I lost the ceramic capper to my LBGE today. I figure - no problem Ill just go to the BGE site and order another. Not so simple. I went to the site and not only was there no price but there was no way to order directly through the site. Wonderful. This is nearing 2014 and the lack of fully functioning web presence is greatly disturbing. Perhaps someone with an iota of e-commerce knowledge should be whispering in the ear of the mothership?
(I've sent an email but am not holding my breath).