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Cracked Firebox

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bigphil
bigphil Posts: 1,390
edited October 2013 in EggHead Forum
Opened up my XLG BGE last night to do some steaks and found my firebox and ring cracked .Called The WoodBurners where i got my eggs and sent them a picture .Today when i got home had a email from them and was told its been approved for replacement and i should have them within a week .Awesome service by the wood burners and awesome warranty by BGE 
Large Big Green Egg , XL Big Green Egg . BBQ Guru, Weber Kettle, Weber Q grill for road trips.
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  • Nicholas_Wetton
    Nicholas_Wetton Posts: 98
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    bigphil said:
    Opened up my XLG BGE last night to do some steaks and found my firebox and ring cracked .Called The WoodBurners where i got my eggs and sent them a picture .Today when i got home had a email from them and was told its been approved for replacement and i should have them within a week .Awesome service by the wood burners and awesome warranty by BGE 

    I just went through the same experience. It's great service.
    Bronxville, New York. XLBGE, MBGE
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  • Hungry Joe
    Hungry Joe Posts: 1,567
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    I got both my eggs from The WoodBurners, they are excellent dealers. I just wish they were a little closer.
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  • caliking
    caliking Posts: 18,731
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    Good service from a good dealer.  You've  got it made. 


    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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