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"You’re not a real Texan till you’ve been kicked out of every decent state in America." - Joe Bob Briggs
LBGE, Mini BGE and R&V Fryer
Maybe there is a lesson here. Many of us buy an egg which comes in a number of sealed boxes (My MBGE came in two). An out of the box failure/damage that is not made right by the dealer/company is unacceptable. Sounds to me like all new prospective egg purchasemrs should ask their dealer to open the purchase, allow the purchaser to inspect it before the product leaves the store. In other words until you are sure it is OK, don't take delivery because once you do take delivery you are responsible for any problems. I'd give the Company a chance to respond.
Hey RRP, if you hate BGE and the new corporate direction why not sell your eggs and buy something that is more to your quality standards. As much as you bad mouth them on the other forum, I am surprised you grace these doors!
As a bystander, I feel that Crimsongator's venomous post to Ron Pratt rally has no place on the forum. Best handled man-to-man in a PM or direct personal e-mail. Not here.
RRP, Why would you own a product from a company that you felt was "screwing people out of their hard earned money" and had a product pipeline akin to Skunk Works.
p.s. I don' hate you, heck we've never met. I just have to judge based on what you say. And truth be told you have bad mouthed BGE on the unofficial forum since this one was created. I am just surprised you are here.
True, but that is why you should research before you buy. A bad dealer can cast a negative light on a good company or product.
I am not going to apologize for siding with BGE. The quality improvements to the mates, nests, table offerings, accessories, graphics, webpage design and a whole number of items are much improved. The warranty is still honored through the dealer network and that is the advice that you missed giving.