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Problems with temperature

New egg owner for less than a month and am having problems getting the egg over 300 degrees. It takes an hour to get to 300 degrees. It will maintain 300 degrees for over 10 hours with lots of lump left over, but very seldom will it go over 300 degrees. I've used BGE and Cowboy with the same results. The BGE is setup with the firebox cutout lined up correctly. I live at about 4,000 ft above sea level and the wind has been blowing for most of my cooks. I use the BGE fire starters and have tried using one, two, and three starters with the same results. I looked at pictures of the settings on others eggs and cannot even come close to those settings. With the bottom vent wide open and the daisy wheel with petals wide open the result is 300 degrees. I'm in the process of just letting all the lump burnout and am gonna clean out and start over. Please give some advice on getting the temperatures up. I want to do more than low and slow. I'm getting frustrated.
LBGE
Wyoming

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