I wanted to let everyone know what a great experience I had with getting a xl pizza stone and a fire great replaced. I bought my egg at Clark's ace hardware in Ellicot City MD. but due to the distance from my house I wanted to go to someone more local so I decided to go to Tri County Patio and Hearth in Waldorf MD as I was going to be in the area for two weeks on day work. I decided to go here based off the fact that they were directly tied to the distributor for maryland ( but they are not any longer the same company I found out). Either way they told me they would file my claim and get the items replaced. I did this last Thursday. They called this afternoon to tell me my items were in and to swing by. So I did, I walked in they handed me the parts and told me to have a great day. The items were replaced with no more than ten min worth of work. Now I know why I paid all that money for a grill with a warranty.