Needed to reload on Dizzy Pig and some Butt Rub and I wanted to pick up a med grate for my new grid extender. I ask for the med grate and my dealer says he had a few folks come thru asking for them and I explained the group buy. He says "why don't u get the BGE Grill Extender, it's cheaper than a med grate"? I say I bought one a year ago and it didn't hold up very well. He says "take this one for free, and text me pictures of your old one". I say ok, and thank you!! So I send him the pics and he says he's glad to help. To say the least i was a bit surprised. He says come back anytime w warranty issues. So, I still need a grate for my extender. Maybe try a Weber grate from the Depot. Gotta love the warranty and great customer service.