Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
National BBQ Month sure was tasty! We hope you got to try just as many new BBQ recipes as we did and some old favorites as well. If not, you can find all our BBQ recipes here and try them out all summer long. One of our favorites was Dr. BBQ’s Spare Rib Surprise and Ted Reader’s Rum Injected Sweet Potatoes. As the weather’s heating up, use your EGG for a cool treat-Ice Cream Sandwiches! Keep an eye out for some Father’s Day recipes from chefs & their dads, coming soon!

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Warranty?

I cleaned out my large today and found the below, almost cracked in half. Warranty?
If it ain't a CAT, it's a dog!!! 2 LBGE's & BGE Backyard Chef Edition Cart
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Comments

  • LDRLDR Posts: 221

    Whether it's on warranty or not, you  might want to consider this:

    http://www.high-que.com/Stainless-High-Heat-Charcoal-Fire-Grate-Upgrade-for-Large-Big-Green-Egg-Grill_p_19.html

    I had one before I even picked up the egg.  I've never had air flow problems (says the guy with seven months of egg experience).  Nope - not gonna use eggsperience - not gonna do it.

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  • Charlie tunaCharlie tuna Posts: 2,191
    Thats normal - but it is covered under your warranty.  Bring it, or call your dealer and let him order you one.  Mine is like yours only worse, been that way for near three years.  But i am used to the air flow and am not going to change, besides - some people have had trouble with the upgraded unit and can not hold lower temperatures?
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  • I have the new one. Got it under warranty after 8 years. I have no issues with air flow or holding lower temps. I would say I'm more than a casual user though so I don't really have temp control issues anymore. The High Q grate mentioned above is very a very good option as well but I roll standard equip.



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  • FiremanyzFiremanyz Posts: 572
    Yes that is covered under the warranty for five years. I just talked to the mothership this week and they said to go to my local dealer with pictures and my receipt to get a replacement.
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  • Jevans926Jevans926 Posts: 6
    I have a friend who's family business is also a BGE dealer. According to her, any (reasonable) problem you find with your egg... Just contact the people you bought it from and they'll replace it.
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