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Quality Issue with XL Tiered Rack?

claybrnclaybrn Posts: 31
edited May 2013 in EggHead Forum
We were elected to host my wife's family for Mothers Day festivities...primarily so the menu could be "egg-driven".  On Saturday, when we got a final headcount, I realized that I wasn't going to have enough space on my XL to get everything done in time.  I remembered my local dealer had a few of the BGE tiered racks in stock...it wasn't my first preference (I would have rather had something from CGI), but I was going to have to make due.

The tiered rack saved the day; however, I noticed that the porcelain coated grid got all messed up from my grid lifter.  I've never had that issue with my half moon.  I wasn't sure if this was a "quality" issue with the product, or I'm just being way too concerned (which wouldn't be the first time, as my wife would attest).

Thoughts?
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Comments

  • Charlie tunaCharlie tuna Posts: 2,191
    Was the lift a BGE product?
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  • claybrnclaybrn Posts: 31
    @Charlie - The grid lifter was the one I received with my Egg & the tiered rack was also a BGE product.


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  • Charlie tunaCharlie tuna Posts: 2,191
    Then i would think BGE needs to fix the problem --  food and porcelain pieces could be a problem?  All the porcelain coated grids i have ever had over the years never chipped or broke.
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