I just got my big green egg two weeks ago. I read all that I could about how to start it up and watched the youtube videos. I believe I am doing it right, but I am continuing to get flames when I open the lid. Here is what I do. I stoke the existing coals to get the ash to fall down then I top it off with new lump charcoal. (I clean the bottom of ash every third use.) I am using the Big Green Egg brand of lump charcoal. I spit a fire starter into thirds and place them in a circle snuggle into the coals and light them. I have the bottom grate open and the daisy wheel off the top. I watch the dial until it turns about 50 degrees more than what I want the cooking temp to be. Lately that has been about 350 to 400 degrees. I like to add smoking chips and I use either the cast iron box for the chips or the small box for the BBQrs wood pellets. But every time I open the lid to start cooking, I have an egg full of flames and can't get the chips in without risking setting myself on fire. What am I doing wrong? Any ideas are eagerly welcome.