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The Big Green Egg headquarters has moved - come visit our new location and check out the museum! 3786 DeKalb Technology Parkway, Atlanta, GA 30340
I ordered a bag of WGWW using the 50% off one item special that Ace Harware was running the Saturday after T-giving.
Being a nice guy I also ordered a 2nd bag at full price so they might make a buck or break even.
Ace shipped the full price bag and hosed me on the 1/2 price bag.
Out of priniciple I spoke with their call center folks 3 times trying to get that 2nd bag shipped, receiving a different excuse each time. "The half price one wasn't in stock at the whse", "It's currently in transit to your store" etc etc.
Anyone else have a similar experience with them or did I win the craptacular service lotto?