Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
There are two very delicious food holidays coming up that we wanted to share with you all because cheese and guac deserve to be celebrated! Guacamole Day is on September 16th and Cheeseburger Day is on September 18th. Happy cooking EGGheads! It's time to think about getting out to one of the many #EGGfests around the country - see a list here

Mothership is unbelievably understanding

So my wife bought me a Large BGE for a wedding present 5 years ago, she did so through emails and phone conversation, the receipt was emailed to her old maiden name email (which has since been deactivated).  So here I am with no reciept of my BGE and the store she purchased it at is out of business and no where to be found.  I have several cracks in my base and I am fearing it will continue to deteriorate with the cold weather, etc.  So I email BGE Corporate and tell them my story and I get back a short email from very nice guy, that he is comfortable that I am the original owner and all claims will go through corporate.  I was floored, as we have all dealt with customer service reps from other places and they treat the customer like crap.  My loyalty to BGE was already strong, but now I feel like a part of the family.

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