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Nooooooo! Cracked!

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Comments

  • gdenbygdenby Posts: 4,453
    Ouch! Condolences. While I'd bet the warranty will get worked out, having an Egg go so suddenly must be a pain.

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  • The egg just pounded away all night. butts are doing great. I'll work on the warranty stuff today. i've had great service from my dealer here in Austin (BBQ Outfitters) even though I did not buy this egg there (I have bought others there). I'm sure it will work out. I've had nothing but great service from BGE in the 9 years i've owned it. I'll keep you posted.



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  • BENTEBENTE Posts: 8,337
    edited October 2012

    i have had a similar crack in my egg

    http://i97.photobucket.com/albums/l213/tbente/Cracked%20egg/crackedeggthurs002.jpg

    it was covered under warranty. i took mine to atlanta and they handed me a new one. i know being in texas that is not a option. but im sure you will get something worked out

    happy eggin

    TB

    Anderson S.C.

    "Life is too short to be diplomatic. A man's friends shouldn't mind what he does or says- and those who are not his friends, well, the hell with them. They don't count."

    Tyrus Raymond Cobb

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  • DonWWDonWW Posts: 259
    Wow.  Sorry to hear about this.  I will be very curious to see how BGE manages this.
    XL BGE.  Dallas, Texas.
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  • DonWW said:
    Wow.  Sorry to hear about this.  I will be very curious to see how BGE manages this.
    I'm sure they will handle it. They replaced all my insides no questions asked earlier this year

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  • bud812bud812 Posts: 1,400
    DonWW said:
    Wow.  Sorry to hear about this.  I will be very curious to see how BGE manages this.
    I'm sure they will handle it. They replaced all my insides no questions asked earlier this year

    Replaced all your insides ?? Too much Hooch??   =))

    Not to get technical, but according to chemistry alcohol is a solution...

    Large & Small BGE

    Stockton Ca.

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  • bud812 said:
    DonWW said:
    Wow.  Sorry to hear about this.  I will be very curious to see how BGE manages this.
    I'm sure they will handle it. They replaced all my insides no questions asked earlier this year

    Replaced all your insides ?? Too much Hooch??   =))
    If you only knew.....................funny though

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  • bud812bud812 Posts: 1,400
    Trust me bro I know.

    Not to get technical, but according to chemistry alcohol is a solution...

    Large & Small BGE

    Stockton Ca.

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  • pineypiney Posts: 538

    Cen-Tex sorry to hear about this however, I feel sure BGE will warranty with no questions asked.

    Anytime I had an issue they were A-1 no problems. 

    Lenoir, N.C.
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  • BOWHUNRBOWHUNR Posts: 1,442
    I feel your pain Cen-Tex.  I did some butts Friday night into Saturday and noticed a bunch of liquid under the egg on Saturday morning.  It's not unusual to get condensation dripping out of the Guru adapter, but this was different and there was quite a bit.  I did some ribs Saturday afternoon and when I finished I opened the vents and let it burn out.

    Sunday morning I was cleaning up with my shop vac and noticed a crack in the base.  I removed the fire box and found that the crack runs clear across the base of the egg, from the lower vent clear to the other side.  The good news is I have my original receipt and copy of my warranty registration.

    Mike

    I'm ashamed what I did for a Klondike Bar!!

    Omaha, NE
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  • SkiddymarkerSkiddymarker Posts: 6,827
    edited October 2012
    Too bad, sometimes life just throws you a "turd", and not an atomic one. 

    9 years ago, did you register it? It would be nice to find out how BGE handles for you, report back when you have more info. Trust it will all work out.
    Delta B.C. - Vee-Gan: old Indian word for poor hunter. 
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  • Too bad, sometimes life just throws you a "turd", and not an atomic one. 

    9 years ago, did you register it? It would be nice to find out how BGE handles for you, report back when you have more info. Trust it will all work out.
    I'm pretty sure I registered it. It's been a long time and I've had a lit if Tito's since then

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  • misumisu Posts: 213
    Look at the bright side you'll end up with a nice green flower pot
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  • DeckhandDeckhand Posts: 318
    I'd contact the dealer for documentation of the purchase and contact BGE as well.  They will probably replace the lower half as it should not have cracked, regardless of temp.  If you can't get documentation, contact BGE anyway.  From others' stories, they will go the extra mile to keep you happy.  
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  • Little StevenLittle Steven Posts: 27,285
    What unit of measure is a lit?

    Steve 

    Caledon, ON

     

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  • nolaeggheadnolaegghead Posts: 14,019
    What unit of measure is a lit?
    I dunno, but I'd guess from the context that it's a lot.
    ______________________________________________
    This is my signature line just so you're not confused.
    Large and Medium BGE, Kamado Joe Jr., smoker with a 5k btu AC, gas grill, fire pit, pack of angry cats, two turntables and a microphone, my friend.
    New Orleans, LA - we know how to eat 

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  • Little StevenLittle Steven Posts: 27,285
    I was thinking like an Ocean container

    Steve 

    Caledon, ON

     

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  • travisstricktravisstrick Posts: 4,805
    edited October 2012

    What unit of measure is a lit?

    It's Texan and a measure of time. It means currently and a lot.
    Be careful, man! I've got a beverage here.
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  • nolaeggheadnolaegghead Posts: 14,019
    *burp* ...ahem...I 'gree
    ______________________________________________
    This is my signature line just so you're not confused.
    Large and Medium BGE, Kamado Joe Jr., smoker with a 5k btu AC, gas grill, fire pit, pack of angry cats, two turntables and a microphone, my friend.
    New Orleans, LA - we know how to eat 

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  • Little StevenLittle Steven Posts: 27,285
    Gotta be bigger than a bucketfull or a sh!tload even a lotta

    Steve 

    Caledon, ON

     

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  • SteveWPBFLSteveWPBFL Posts: 1,272
    All you got to do is tell them you're the Cen-Tex Smoker, and 'these' (this forum) are your friends!
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  • Sgt93Sgt93 Posts: 704
    Sucks to see brother but I am sure BGE will take care of you. 
    XL BGE - Small BGE - A bunch of Webers - A bunch of accessories - Ceramic Grill Works 2-Tier 
    Follow me on Twitter & Instagram: @SSgt93
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  • JoeGrillJoeGrill Posts: 23
    edited October 2012
    I'm sure the mothership will take care of you, but What makes me feel good about this is only one person chimed in with experience on the problem. On My previous grill's forum, if some one posted a problem, the server would crash from overload! ... Ok had to hit the edit option after I saw the 2nd page. Still, all replies are positive which still makes me feel good about my BGE purchase.
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  • Well, looks like all is well. It really pays to do business with good shops. My original guy in WI, BBQ Spits and Pits, had all the original sales info. He forwarded it to BBQ Outfitters here in Austin and Bob and his crew @ BBQ Outfitters are taking care of the warranty for me. Highly recommend both places. If you live in the Fox Cities, go see Chip at BBQ Spits N Pits and if you live in ATX, go see Bob at BBQ Outfitters.

    Thanks all!

    Should be back in biz in a week or so.





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  • DIXIEDOGDIXIEDOG Posts: 109
    Glad they took care of you...that's great CS from the original shop you bought it from.
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  • DIXIEDOG said:
    Glad they took care of you...that's great CS from the original shop you bought it from.
    Yeah, he's a real good dude. Has a great shop too. Could not have been nicer about it and it was great to catch up with him as well. haven't talked to him in 5 years or so and it was nice to see he was doing well. I bought it from him right after he opened and moved shortly after. 



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  • SmokeyPittSmokeyPitt Posts: 6,352
    Got my warranty issue resolved...LIKE A BOSS! 


    Which came first the chicken or the egg?  I egged the chicken and then I ate his leg. 

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  • Got my warranty issue resolved...LIKE A BOSS! 
    ha!



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  • lousubcaplousubcap Posts: 6,227
    We should all have such support should we need the service-Good on ya!
    Louisville
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  • Scary stuff, so sorry, lookin forward to see how BGE covers it.I'll have another drink in it's honor as well!

    LBGE
    Go Dawgs! - Marietta, GA
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