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National BBQ Month sure was tasty! We hope you got to try just as many new BBQ recipes as we did and some old favorites as well. If not, you can find all our BBQ recipes here and try them out all summer long. One of our favorites was Dr. BBQ’s Spare Rib Surprise and Ted Reader’s Rum Injected Sweet Potatoes. As the weather’s heating up, use your EGG for a cool treat-Ice Cream Sandwiches! Keep an eye out for some Father’s Day recipes from chefs & their dads, coming soon!

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BGE customer service

henapplehenapple Posts: 14,275
edited October 2012 in EggHead Forum
Ordered my replacement gasket today. The guy at BGE was great. We talked for 15 minutes about methods and recipes . The website says to contact your dealer for a replacement but they told me to call BGE. The BGE guy told me to register on line even though my dealer was supposed to l east he told me they did. I'm getting the nomex with self adhesive. Can I use a glue with that or just use it and glue the next one?
Green egg, dead animal and alcohol. The "Boro".. TN 
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Comments

  • XLBalcoXLBalco Posts: 570
    they sent me that one as well.  i havent installed it yet but plan on doing it and using the super77 spray adhesive with it as well.
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  • yzziyzzi Posts: 1,793
    You definitely want to use the super77 with the nomex even though it has the adhesive. I found a paint stripper works great for getting the old glue off as someone here recommended. Then I wiped it down lightly with mineral spirits to clean the residue. 
    Dunedin, FL
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  • DMurfDMurf Posts: 481
    Do a search on gasket replacement, you will see that there is a need to toss it in the dryer to let it shrink before you install. 

    I agree that the customer service is top notch. Fried my gasket, my fault, shortly after getting my egg and they sent me a replacement without any issues. 
    David
    BBQ since 2010 - Oh my, what I was missing.
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  • nolaeggheadnolaegghead Posts: 14,055
    Couldn't hurt.  I just put mine on with the self-adhesive and without pre-shrinking it and it's perfectly attached, still, after about 4-5 months and I do pizzas frequently. I think part of the problem is people stretch the gasket around the outside of the curve rather than bunch it.
    ______________________________________________
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    Large and Medium BGE, Kamado Joe Jr., smoker with a 5k btu AC, gas grill, fire pit, pack of angry cats, two turntables and a microphone, my friend.
    New Orleans, LA - we know how to eat 

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