I don't have any idea how many people he has working for him but I think the number isn't much higher than one. Otherwise there would be phone calls answered and emails responded to. I have never had any contact with him or his business. Most people here must be wondering how you put the time and effort into a website and building tables that people liked and then don't have a plan to make more when you get the business.
it doesn't take a lot to keep one guy busy. i'm betting he was caught off guard by the number of orders. there should never be an automatic ordering system if it is just one guy banging it out, and especially with custom options.
Even if it is one guy and he had 100 orders pending, it is not unreasonable to expect that person to contact his customers at some point during the process - especially those whose orders are significantly behind schedule. It's not like he's locked in the shop 24x7, cranking out tables, with no ability to contact the outside world.
Besides, we should have heard of someone getting a table by now if these tables were actually being built.
Looks to me like if he was "swamped" it would be a simple matter to put an explanation on his web site (before it was shut down). Why anyone would pay that kind of price IN ADVANCE is beyond me, I made my table for less than $100, took me 3 days of spare time, maybe 10 hours total, and I don't work fast.
@steevin That's true, but when you order something online from Amazon, the sale amount is not charged to your account until the item is shipped. Certainly not the case here.
I think this horse has been killed, beaten, then flogged. I do not think we need to turn this into a debate about who ships what and when.
The point of this thread was several people's kindness and trustfulness has been exploited by a vendor. Everyone that has ordered a table but not received it should be disputing the charges by what ever means they have. Bottom line, end of story in my book.
I think this thread has ran its course thoroughly.
Hey Whiz......gentleman....what's you talking about Willis Whiz.....lol
On the name change, yep, they asked and I had no problem changing.......probably better for me now......plus since coming up with CeramicGrillStore, look at the other sites following CGS's vibe.....ya got Super Store, Works, and Smoker Superstore......
Every once in a while I get crazy comments from folks wondering why I won't take their money/order for a product that is temporarily out of stock and/or for some other reason, I can't ship right away. I just figure it's your money, you keep it till we can do some actual biz........
Guy decides maybe he can make some cash on the side selling tables. Wont it be fun
Buddy makes him a webpage
Makes a few tables, everyone is happy. People start buying them, prepaying because he figures that would be a good idea. Bad idea.
The lurkers who never post order too, and he's swamped.
Any one-off custom thing like this should be discussed and agreed upon before paying in advance
Sure, amazon requires payment in full. But back in 1996 when you made your first internet purchase, you werent exactly jacked with confidence either. Only because amzon is established and demonstrated their legitimacy does anyone feel totally at ease buying from them
I buy pricey stuff over the web too, but never before checking with the dealer in person and deciding whether he's legit, or checking around
I think the dude is way over his head. And he's not doing anything to allay any fears
But i AM surprised people have no qualms filling out a form and plunking down full payment without checking and rechecking
B&H photo charges your card when you place the order, no matter what, FWIW
B&H gets the authorization but does not charge until shipped.
Nope, B&H places the charge on your card. I know.
Edit: It appears they have changed their policy for folks with a billing address in the US. Back when, I ordered a new SLR that wasn't out yet, and they charged the card and made it very clear that they were doing so. There was a similar discussion on dpreview.com.
B&H photo charges your card when you place the order, no matter what, FWIW
B&H gets the authorization but does not charge until shipped.
Nope, B&H places the charge on your card. I know.
Edit: It appears they have changed their policy for folks with a billing address in the US. Back when, I ordered a new SLR that wasn't out yet, and they charged the card and made it very clear that they were doing so. There was a similar discussion on dpreview.com.
From the $$$$$ in gear I spent last year, They never charged until they shipped.
XL BGE - Small BGE - A bunch of Webers - A bunch of accessories - Ceramic Grill Works 2-Tier
I know, what have I done for you lately, LMAO. I'm working on it. The hard part is all the typing and the web page stuff. If the weather is ok this weekend, I'll do the actual cooker testing. The other hard part is I keep thinking of stuff I might want to test, lol! I'm working.....
Glad you were able to get your money back! After getting my refund, i ordered a grill cart from Challenger Cabinet. It arrived in less than 2 weeks and I just put the egg in it this morning. It's a great cabinet with a TON of storage.
Glad you were able to get your money back! After getting my refund, i ordered a grill cart from Challenger Cabinet. It arrived in less than 2 weeks and I just put the egg in it this morning. It's a great cabinet with a TON of storage.
terrible photo, but gives a good idea of what the challenger cabinet looks like. It has TONS of storage and is exceptionally well made. 24 inch fold up shelf on left side.
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0 • Off Topic Disagree Agree LikeThe point of this thread was several people's kindness and trustfulness has been exploited by a vendor. Everyone that has ordered a table but not received it should be disputing the charges by what ever means they have. Bottom line, end of story in my book.
I think this thread has ran its course thoroughly.
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0 • Off Topic Disagree Agree LikeGuy decides maybe he can make some cash on the side selling tables. Wont it be fun
Buddy makes him a webpage
Makes a few tables, everyone is happy. People start buying them, prepaying because he figures that would be a good idea. Bad idea.
The lurkers who never post order too, and he's swamped.
Any one-off custom thing like this should be discussed and agreed upon before paying in advance
Sure, amazon requires payment in full. But back in 1996 when you made your first internet purchase, you werent exactly jacked with confidence either. Only because amzon is established and demonstrated their legitimacy does anyone feel totally at ease buying from them
I buy pricey stuff over the web too, but never before checking with the dealer in person and deciding whether he's legit, or checking around
I think the dude is way over his head. And he's not doing anything to allay any fears
But i AM surprised people have no qualms filling out a form and plunking down full payment without checking and rechecking
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0 • Off Topic Disagree Agree LikeEdit: It appears they have changed their policy for folks with a billing address in the US. Back when, I ordered a new SLR that wasn't out yet, and they charged the card and made it very clear that they were doing so. There was a similar discussion on dpreview.com.
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0 • Off Topic Disagree Agree LikeIt seems that the domain was renewed for another year on June 14th under same owner
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