I love my egg. But if there's one thing that ruins my experience, it's having all this wonderful charcoal left over in my egg that I can't use because my grate is plugged from the last cook. This is about the 4th time that I've started my BGE only to find that no matter what I do I can't get the temp over 200-250.
This is a common occurrence on this forum, there are several threads each week with a title along the lines of "Can't get temp over 300". Why wouldn't you add more holes to your grate/firebox? Or include a grate similar to the hique? Seems like a problem that could be solved relatively easily, and would really increase customer satisfaction, especially for those who are less inclined to internet use or fidgeting with their smoker.
While you're at it, could you do something about your gaskets?