Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.

Want to see how the EGG is made? Click to Watch

AAAHHHHH!!!!!! 911 911 911 (Head between my Knees)!! 911 911 911!!!!!!!!!

Options
2»

Comments

  • NightwingXP
    NightwingXP Posts: 448
    Options
    Ok that link shows that you can safely repair the fire box. But.....still should not do pizzas? Is that right then?
    Only 3 things in life matter. Family, Steelers and my BGE!!
    · Share on FacebookShare on Twitter
  • butwhymalemodels
    butwhymalemodels Posts: 267
    edited April 2012
    Options

    2 thoughts:

    First, to close out something I said earlier, page 10 and 11 of my Operating Manual and Cookbook say "The ceramic fire ring and fire box do not need to be removed for cleaning; the parts might get dropped or damaged if removed. This type of damage is not covered by your warranty; the warranty covers damage due to cracking caused by heat."

    Second, if I were in your position, I'd be worried about the moral dilemma, too. However, since you may know the original purchaser, I'd go back to him and have him put in the request for service. Then you meet the qualifications under the warranty: "Lifetime Warranty to the original purchaser whose name appears on the purchase invoice, and who has registered their Warranty with the offices of the Big Green Egg."

    A muslim, a socialist and an illegal immigrant walk into a bar 

    Blogging: Never before have so many with so little to say said so much to so few.

    · Share on FacebookShare on Twitter
  • Gato
    Gato Posts: 766
    Options
    Dropping of course its not covered, but the mere act of removing the fire box does not void the warranty.
    Geaux Tigers!!!
    · Share on FacebookShare on Twitter
  • butwhymalemodels
    butwhymalemodels Posts: 267
    Options
    I agree. I thought the language was harsher until my re-read a few minutes ago.

    A muslim, a socialist and an illegal immigrant walk into a bar 

    Blogging: Never before have so many with so little to say said so much to so few.

    · Share on FacebookShare on Twitter
  • Eggdam
    Eggdam Posts: 223
    Options
    I would still try and get a replacement but I have seen some posts from other users that say JB weld works.  Also like Stike says the weight of the the box should hold itself together anyhow.  If you do use the epoxy let us know how it turns out.

    · Share on FacebookShare on Twitter
  • NightwingXP
    NightwingXP Posts: 448
    Options
    I would still try and get a replacement but I have seen some posts from other users that say JB weld works.  Also like Stike says the weight of the the box should hold itself together anyhow.  If you do use the epoxy let us know how it turns out.

    Will do. Will prob have to until I have the cash to get the new box
    Only 3 things in life matter. Family, Steelers and my BGE!!
    · Share on FacebookShare on Twitter
  • Gato
    Gato Posts: 766
    Options
    While your at it see if they will send you a new gasket. Sorry, couldn't resist. Like Tweev said, just pickin.
    Geaux Tigers!!!
    · Share on FacebookShare on Twitter
  • NightwingXP
    NightwingXP Posts: 448
    Options
    LOL thanks Gato! The scab was just getting dry .........till now
    :P
    Only 3 things in life matter. Family, Steelers and my BGE!!
    · Share on FacebookShare on Twitter
  • stike
    stike Posts: 15,597
    Options
    but why... that's still news to me.  weird. never heard that before
    ed egli avea del cul fatto trombetta -Dante
    · Share on FacebookShare on Twitter
  • NightwingXP
    NightwingXP Posts: 448
    Options
    but why... that's still news to me.  weird. never heard that before
    never heard what stike?
    Only 3 things in life matter. Family, Steelers and my BGE!!
    · Share on FacebookShare on Twitter
  • Cowdogs
    Cowdogs Posts: 491
    Options
    It can't hurt to try.
    · Share on FacebookShare on Twitter
  • RichardBronosky
    RichardBronosky Posts: 213
    Options

    2 thoughts:

    First, to close out something I said earlier, page 10 and 11 of my Operating Manual and Cookbook say "The ceramic fire ring and fire box do not need to be removed for cleaning; the parts might get dropped or damaged if removed. This type of damage is not covered by your warranty; the warranty covers damage due to cracking caused by heat."

    Second, if I were in your position, I'd be worried about the moral dilemma, too. However, since you may know the original purchaser, I'd go back to him and have him put in the request for service. Then you meet the qualifications under the warranty: "Lifetime Warranty to the original purchaser whose name appears on the purchase invoice, and who has registered their Warranty with the offices of the Big Green Egg."

    It's the perfect business tactic...
    Them: "Send us a picture showing that the crack goes all the way through."
    You: "Okay, here you go."
    Them: "No warranty for you. You removed it."
    You: "You wanted to see if the crack goes through."
    Them: "Sorry, them's the rules."

    Just kidding. I don't think they are like that. I think it is just advice they are giving.
    I finally took the plunge and bought my large Big Green Easter Egg from Roswell Hardware in Roswell, GA 03/31/2012
    · Share on FacebookShare on Twitter
  • Gezr
    Gezr Posts: 154
    Options
    Nightwing - give your supportive dealer your future business and you will feel better for giving him your business and he will be rewarded  for helping you out.
    If you don't think too good, don't think too much.

    Afton, VA
    · Share on FacebookShare on Twitter
  • tazcrash
    tazcrash Posts: 1,852
    Options
    Definitely not a master con man. You posted all this on a BGE forum. Lol


    Journeyman at best.

    ;)
    We're just kidding - give 'er. I may just try this 'broken base' photo angle myself. Thanks for the picture. ;)

    =))
    in the other I look at my 4 year old that will be looking up to my wife and I for the next 18+ years!

    that definitely puts a pause in someone's actions. Something about the questioning innocence.
    I can definitely say my son helped me align my morality compass. Need to set a reminder to thank him for that when he's an adult. 
     
    Bx - > NJ ->TX!!! 
    All to get cheaper brisket! 
    · Share on FacebookShare on Twitter

Categories