Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
We hope everyone enjoyed their Fourth of July weekend and is excited for more warm weather grilling! This week, we’ll be making these two burgers: Stuffed Portobello Mushroom and Caribbean Chicken, and also eating lots of these Ice Cream Sandwiches in honor of National Ice Cream Month! It's time to think about getting out to one of the many #EGGfests around the country - see a list here

What happend to the Canadian mother ship support?

ShawnShawn Posts: 356
edited April 2012 in EggHead Forum
image

This is from a customer looking for help on the BGE face book page: http://www.facebook.com/BGECanada  which you can read the entire thread there! Bellow are some comments from there!

Went to dealer and found out today this problem is not covered......seems wrong to me!!!

Chunks are falling off and they say nothing wrong t'ill it actually breaks.......what do they want ,someone to get hurt when it breaks when cooking at high temps or even burn down something????????

Yeap that was the answer from our Canadian mother ship

This is bad PR for BGE when they are not supporting there customer in Canada! Mother ship please do  something with the lack of customer service in CANADA!!!

Also please help out that customer!

I also had issue with the candian mothership and it took over 6 weeks for me to get a replacement part for one of my BGE! Unsat!

Cheers!

Shawn
My Blog:
http://hrmcreativebbq.blogspot.com/
My Dads Custom Handles Blog
http://dannyscarvings.blogspot.com

Comments

Sign In or Register to comment.