Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
We hope you all got to celebrate those tasty food holidays last week, we sure enjoyed them! We are even more excited about the beginning of fall, for so many reasons, but mainly for experiencing the cool, crisp air while being outside cooking up the best recipes the season has to offer. We especially love these Beer Pork Tenderloin and Ground Beef Acorn Squash recipes! Fall is upon us, and it's a great time for getting out to one of the many #EGGfests around the country - see a list here

What happend to the Canadian mother ship support?

ShawnShawn Posts: 356
edited April 2012 in EggHead Forum

This is from a customer looking for help on the BGE face book page:  which you can read the entire thread there! Bellow are some comments from there!

Went to dealer and found out today this problem is not covered......seems wrong to me!!!

Chunks are falling off and they say nothing wrong t'ill it actually breaks.......what do they want ,someone to get hurt when it breaks when cooking at high temps or even burn down something????????

Yeap that was the answer from our Canadian mother ship

This is bad PR for BGE when they are not supporting there customer in Canada! Mother ship please do  something with the lack of customer service in CANADA!!!

Also please help out that customer!

I also had issue with the candian mothership and it took over 6 weeks for me to get a replacement part for one of my BGE! Unsat!


My Blog:
My Dads Custom Handles Blog


Sign In or Register to comment.