cost to replace the pieces

WokOnMedium · July 2011

So the trade was supposed to take place tomorrow. My aunt and uncle were trading one of my larges for their medium, cart and $100. They just called to say dropped it while loading it up.

Checking to see how much to replace the medium base, the ring and the box....gawdanggint! They are beside themselves.

Thanks in advance.

2Fategghead · July 2011

Dern it.

If everyone is OK then maybe "this to shall pass" :ermm:

WeberWho? · July 2011

Ouch! I'm guessing they are close or already past the price of a new medium egg. Replacment parts add up really quick. Sorry to hear about your/their egg!

"Sparky" · July 2011

Oh no Staci,that really sux :pinch: I hate to hear about broken eggs

Seriously,replacing all of those parts at retail pricing would prolly cost more than a new egg

You also need to check for any damage to the band assembly :ohmy: Sorry to hear this :sick:

Austin Egghead · July 2011

Sorry to hear that. Glad everyone is ok. Call the mother ship on monday and see what they say.

Ripnem · July 2011

Stacy,

Let me know what kinda of prices they quote you down there. Not sure if you have a good dealer friend or not but my man Dan will hook up my peeps.

Let me know.

I know what I paid for a large base (not through him) and what someone else paid for a large base (a year later) through Dan and it was a HUGE savings. He takes care of us quite well. I need to hit him up for some Lump too. want any?

Grandpas Grub · July 2011

Sure sorry to hear that...

WokOnMedium · July 2011

Got the quote, but left it at the office. I remember it was $568 for all three pieces. A new small was $540, right now, torn between the two options. Do the parts come with the same warranty? I think that'll be factor.

I'll text you the breakdown of the individual pieces tomorrow. Thanks Adam! Affirmative on the lump, but we'll talk about that tomorrow too.

WokOnMedium · July 2011

Just wrong I say! Wrong. :pinch:

Ripnem · July 2011

Roger that.

Bordello · July 2011

So sorry to hear the terrible news. Hope it works out in the end.

Regards,
Bordello

The Naked Whiz · July 2011

Re: the warranty, technically speaking, if they bought it and then sold it to you, you have no warranty on it.

WokOnMedium · July 2011

Well the deal sort of "fell through". Turns out he didn't know to tighten the bolts until they bent. How does that information not make it through?

hornhonk · July 2011

If you haven't taken posession of the Egg yet, and it is still with the original owners, the warrany should be good, right?

ShedFarm · August 2011

Sounds like they were trying to carry it by the hinge... :pinch:

Sorry the trade didn't work out for you, or for their egg. They probably feel downright horrible about what happened. I know I would.

Griffin · August 2011

I would think Hornhonk would be right. If they still had possession then it should be covered under their warranty. At least I hope it works out that way for everybody's sake.

ShedFarm · August 2011

I wouldn't think the warranty covers dropping the egg, just things like defects in materials/workmanship. I don't want to sound cold, but if they didn't tighten the bands enough, and follow-up with another tightening after the first few cooks, it's not BGE's fault.

hornhonk · August 2011

Good point, ShedFarm.

Angela · August 2011

Wow, 568 just for those parts. That is just slightly less than we paid for our second large new. Of course we got a super deal through a friend that worked for a dealer.

Angela · August 2011

How does the warranty apply here anyway, they dropped it. It's not a manufacturers defect. I could not in good conscience ask for a warranty replacement on something I broke.

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