Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
With winter in full gear, we’re enjoying all the awesome photos of EGGs in the cold weather. Stay warm with some of our favorite Dutch oven recipes: Chicken & Dumplings, Chili Con Carne and BLT Soup.

The Big Green Egg headquarters has moved - come visit our new location and check out the museum! 3786 DeKalb Technology Parkway, Atlanta, GA 30340

BGE = Great Customer Service!!!!

RU EggsperiencedRU Eggsperienced Posts: 1,526
edited November -1 in EggHead Forum
All I can say is thanks to BGE. I found a crack in the base of one of my Lgs a couple wks ago and found it spreading, a bit scary.. Well found another crack in my other BGE (I have two larges)....

I called customer service up, and Boom YOW! - I have two new bases now!!! Granted it was easy for me because I am around 20mi from the mothership.

Thanks Bruce and Terry from BGE!!


  • MaineggMainegg Posts: 7,787
    you can not beat them for customer service. good people that way.
  • transversaltransversal Posts: 719
    I have a crack in my head....wonder if they will replace that!! B)
  • Grandpas GrubGrandpas Grub Posts: 14,226
    Good news Jerry.

    Bruce had been good with me when I have had problems. Good folks.

  • Austin  EggheadAustin Egghead Posts: 3,284
    Do you still have the warranty card :laugh: :laugh: :laugh: :laugh:
    Eggin in SW "Keep it Weird" TX
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