Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
It doesn’t get much hotter than the EGG cookin’ in July! Make sure to keep yourself hydrated with a bit of whatever you’re using for the Beer Can Chicken. Ice Cream Sandwiches are also a great way to stay cool. Looking for some great ideas for a summer cook out? Try out a Pimento Cheeseburger or Dr. BBQ’s Spare Rib Surprise. Just don’t be surprised if your neighbors stop by for a quick bite when they smell what you’re cooking!

Big Green Egg headquarters has moved - come visit our new showroom and check out the museum and culinary center too! 3786 DeKalb Technology Parkway, Atlanta, GA 30340

BGE = Great Customer Service!!!!

RU EggsperiencedRU Eggsperienced Posts: 1,526
edited 9:38PM in EggHead Forum
All I can say is thanks to BGE. I found a crack in the base of one of my Lgs a couple wks ago and found it spreading, a bit scary.. Well found another crack in my other BGE (I have two larges)....

I called customer service up, and Boom YOW! - I have two new bases now!!! Granted it was easy for me because I am around 20mi from the mothership.

Thanks Bruce and Terry from BGE!!
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Comments

  • MaineggMainegg Posts: 7,787
    you can not beat them for customer service. good people that way.
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  • transversaltransversal Posts: 719
    I have a crack in my head....wonder if they will replace that!! B)
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  • Grandpas GrubGrandpas Grub Posts: 14,226
     
    Good news Jerry.

    Bruce had been good with me when I have had problems. Good folks.

    Kent
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  • Austin  EggheadAustin Egghead Posts: 3,343
    Do you still have the warranty card :laugh: :laugh: :laugh: :laugh:
    Eggin in SW "Keep it Weird" TX
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