Who’s ready for football and tailgating? We are! Check out our tailgating page
for recipes that are great to bring to a tailgate, or cook at home if you’re entertaining friends during a game. If you need an easy breakfast recipe, these Sticky Buns
are the way to go. If you’re looking for a fan favorite with bacon, try these Double Pork Sliders
. We can’t wait to kick off another fall full of tasty food!
Coming to Atlanta for EGGtoberfest? Big Green Egg headquarters has moved - come visit our new showroom and check out the museum and culinary center too! 3786 DeKalb Technology Parkway, Atlanta, GA 30340 - NOTE we are CLOSED on Saturday OCT 10th for EGGtoberfest.
Warranty claims made difficult
BGE used to be known for their great warranty. That is one of the reasons I bought one. I now have two eggs. Now that I need warranty service, I find they are making it difficult.
The tabs that hold the handle on my mini's band broke off. I wrote about that last week. I took it to the dealer and he said no problem and ordered a new one. A week later the distributor showed up and said there is only a 1 year warranty on the bands. So, I go back to the dealer with my receipt and a printout of the warranty to show the 5 year rule. Now I waited another week. Today the dealer said the distributor now wants pictures that the dealer will snail mail in with some forms. I had already shown the dealer the bands in person because there is no rust. So, at least another week until the next hurdle.
All this time I am unable to use the mini. I feel like BGE is fighting hard not to honor their warranty. The dealer is doing all he can for me, BGE is making it difficult.