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Problem with BGE thermometer

Hi all,

I've been having some problems with my big green egg thermometer and I was wondering if people here might have some advice on the issue. I have two thermometers (got a replacement due to this issue), but the second thermometer has the same issue as the first.

- The thermometers are way off on temperature
- The thermometers seem impossible to calibrate. Specifically, I have used the boiling water technique, stick the thermometer into 100C water and make sure the needle is there, but if I were to actually do this, the needle doesn't seem to move all that far, so it would mean the base temperature would be something like 75C.
- However, the needle _does_ move. If I have my egg in a state that I know from experience is 600-700 degrees Fahrenheit, I the guage usually gets to 350-400
- The needle might be "stuck" somehow in both cases. Sometimes, while watching it go up quickly I hear a little "clink" and the thermometer needle jumps suddenly (rather than a slow move which I am used to).

Any eggers seen this before? One of the thermometers is pretty new!

Thanks,
Gabe

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