Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg at:
I have been working with my dealer on warranty replacement parts for my egg. This is week 5. I called him this morning. He still has not ordered them. He says they cost to much to ship. Is this normal procedure for warranty claims?