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cookn biker
cookn biker Posts: 13,407
edited November -1 in Forum Feedback
is not staying collapsed. This started today.
Thanks you much for your help.
Molly
Colorado Springs
"Loney Queen"
"Respect your fellow human being, treat them fairly, disagree with them honestly, enjoy their friendship, explore your thoughts about one another candidly, work together for a common goal and help one another achieve it."
Bill Bradley; American hall of fame basketball player, Rhodes scholar, former U.S. Senator from New Jersey
LBGE, MBGE, SBGE , MiniBGE and a Mini Mini BGE
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  • cookn biker
    cookn biker Posts: 13,407
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    no response...?
    Molly
    Colorado Springs
    "Loney Queen"
    "Respect your fellow human being, treat them fairly, disagree with them honestly, enjoy their friendship, explore your thoughts about one another candidly, work together for a common goal and help one another achieve it."
    Bill Bradley; American hall of fame basketball player, Rhodes scholar, former U.S. Senator from New Jersey
    LBGE, MBGE, SBGE , MiniBGE and a Mini Mini BGE
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  • Unknown
    Unknown
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    We've gone over this before:

    http://www.eggheadforum.com/index.php?option=com_simpleboard&func=view&id=909468&catid=6

    Same issue: cookies (I'm guessing - if it's browser specific - then yes, cookies).
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  • cookn biker
    cookn biker Posts: 13,407
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    Dude, I did not ask you. One banner collapses beautifully and the other does not. No cookie issues. Shoo fly.
    Molly
    Colorado Springs
    "Loney Queen"
    "Respect your fellow human being, treat them fairly, disagree with them honestly, enjoy their friendship, explore your thoughts about one another candidly, work together for a common goal and help one another achieve it."
    Bill Bradley; American hall of fame basketball player, Rhodes scholar, former U.S. Senator from New Jersey
    LBGE, MBGE, SBGE , MiniBGE and a Mini Mini BGE
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  • Unknown
    Unknown
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    Then try to be a little more patient if you won't take my advice.

    Beggars can't be choosers.
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  • Unknown
    Unknown
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    To clarify:

    The forum has four areas of the page that can be individually controlled to show, hide, or collapse the content according to your preferences. Once you change these settings, the combination of settings you've chosen will be saved in a "cookie" and used for any pages you view in the future. You can change these settings at anytime. They will be saved auto-magically anytime any individual setting is changed.

    If you delete cookies in your browser, the settings will revert back to their defaults.
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  • WMK
    WMK Posts: 1,747
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    cookn biker,

    Tweeve-tip is correct, though possibly, "... been though all this" could have been omitted; and, there is another possibility that he did not mention.

    The banner collapse is indeed controlled by a cookie setting; so, if you delete your cookies, the server won't know when you last viewed the banner so it will reappear. This would also affect, as Tweev said, your settings for the left and right panels, etc. And if your browser refuses our cookies, then banner would refuse to collapse.

    What Tweev did not mention is that the cookie contains information about the time the last banner update was done. This means two things, if there were several updates yesterday (e.g. to correct something), it could just seem like it was broken when it reappeared. But if this were the case, then your problem will have gone away by now as we don't do updates that often.

    So if you're still having the problem, the other case I can think of is that you need to check your system time. It is used to determine if the content has been updated since you last collapsed the module. If your system time is set incorrectly, then this mechanism could fail.

    Let me know if any of this helps.
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  • cookn biker
    cookn biker Posts: 13,407
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    Yea, none of this helped. Now both sets of banners are down, no matter what I try.
    Molly
    Colorado Springs
    "Loney Queen"
    "Respect your fellow human being, treat them fairly, disagree with them honestly, enjoy their friendship, explore your thoughts about one another candidly, work together for a common goal and help one another achieve it."
    Bill Bradley; American hall of fame basketball player, Rhodes scholar, former U.S. Senator from New Jersey
    LBGE, MBGE, SBGE , MiniBGE and a Mini Mini BGE
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  • Unknown
    Unknown
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    When they add a new banner, the whole list expands again
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