My son cooked on Tuesday night and came in and said both gaskets were coming off in the back of the egg. I have my egg 11 months and this is the second gasket that failed. I called cutomer service in Atlanta and talked to Bruce. Told him my sad story, he took my info, and told me he would send out a nomex gasket. Good customer service, but the old question on the forum - Why not put the nomex gaskets on at assembly?