When this journey started, I was drawn to the Grill Dome. I didn't have a dealer near me for a BGE, and read so many great things about GD service and, according to the website, it was a bit less expensive. In reality, I'm sure I would have been happy with any ceramic cooker. I'm just kind of happy that I didn't buy into the 'words', since it seems the 'reality' is very different. Here's where my journey took me. I emailed GD some questions, and planned on placing an order that week. I did not get a response, so I called and left several messages. After no response again, I posted a message on the board. (yes, I'm a member) Once I posted the message, I got a response that the owner was in India at the manufacturing plant and would be back in a few weeks, but everything was fine, and the service was stellar. OK, a few weeks passed and I've never (to date) recieved any correspondence to my email or phone calls. I also found out, thru the board, that the website prices were out of date, actually $100 lower than actual. That put them at the same price as a LBGE, since you have to buy the daisy wheel top and thermometer seperate. So, fast forward, there are a few poor souls, that have gotten cracked GD's sent to them, and are trying to get things worked out, and I'm sure they will. But, being a business owner, it surprises me the standpoint that the owner of GD takes in responding on their message board. Here's a link if anyone is interested. http://www.grilldome.com/Flash/forum.html
I was going to say I'm just glad I decided on the BGE, but I think I'm really saying I'm glad I passed on the GD.