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can\'t log on

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Jonesy
Jonesy Posts: 3
edited November -1 in EggHead Forum
Here's the problem. When I try to log on I get the following message "This email address is already registered. If you forgot the password click "lost your password" and a new password will be sent to you"

I did just that and got a new password via email. When I entered the new password I got the following message "your registration is not complete. Please check your email for further instructions" I have no further instructions in my email other than my new password.

I then went back to the registration screen and put all the info in...including my new password and I got the same "this email address is already registered" email.

Thanks in advance for your help.

Comments

  • DynaGreaseball
    DynaGreaseball Posts: 1,409
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    Not sure I'm going to be much help here, but I noticed that your name is the color of green. This usually indicates that you are, in fact, logged in.

    Guest's names generally appear in black.
  • DynaGreaseball
    DynaGreaseball Posts: 1,409
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    Also, I found you listed in the Member's List as being currently logged in. You're there!
  • WMK
    WMK Posts: 1,747
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    Jonesey,

    We have no email address in our records for the handle "Jonesey"; so, this handle is not confirmed.

    Have you used a different handle in the past?

    If so, your email address is probably associated with that handle. That's why you're getting "This email address is already registered".