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Brisket times and Who do I talk to?

edited November -1 in EggHead Forum
It seems that all the area briskets are well-trimmed 4lb flats. If I wanted to do 3 or 4 at once, how much time do you think it would take at 225?[p]Also, I've contacted Jim about my hinge problem. He returned my call later the same day. To my surprise, he suggested that a good idea would be to have my local guy come to my house and replace it! I thought that matbe he wanted someone with real Eggsperience to check it out since having a heavy ceramic dome spin-out of its hinge is fairly dangerous and I don't think I'm the only one. Well, the guy comes out and charges me $35 service call for a 10 min hinge job I could have done myself! And guess what? Evan though it's not bent, it still fits my egg the same exact way, maybe evan worse(not flush up against the rim). So I remain quite concerned. I've left two more messages over a period of a week and no call back! Any suggestions? Who's the main man at HQ? Lots of times, I've got kids or a dog not too far away during a cook, so until this issue is resolved, just call me sleepless in Tampa.

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