Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg at:

Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #EGGhead4Life.


In Atlanta? Come visit Big Green Egg headquarters, including our retail showroom, the History of the EGG Museum and Culinary Center!  3786 DeKalb Technology Parkway, Atlanta, GA 30340.

Brisket times and Who do I talk to?

It seems that all the area briskets are well-trimmed 4lb flats. If I wanted to do 3 or 4 at once, how much time do you think it would take at 225?[p]Also, I've contacted Jim about my hinge problem. He returned my call later the same day. To my surprise, he suggested that a good idea would be to have my local guy come to my house and replace it! I thought that matbe he wanted someone with real Eggsperience to check it out since having a heavy ceramic dome spin-out of its hinge is fairly dangerous and I don't think I'm the only one. Well, the guy comes out and charges me $35 service call for a 10 min hinge job I could have done myself! And guess what? Evan though it's not bent, it still fits my egg the same exact way, maybe evan worse(not flush up against the rim). So I remain quite concerned. I've left two more messages over a period of a week and no call back! Any suggestions? Who's the main man at HQ? Lots of times, I've got kids or a dog not too far away during a cook, so until this issue is resolved, just call me sleepless in Tampa.

Comments

  • JJJJ Posts: 951
    Dr. Seuss,
    Ask for Ed Fisher, he owns BGE.

  • JJ,
    That didnt work when I called Microsoft. I asked for Bill Gates, but someone said he wasnt taking calls at the time.
    ST

  • Dr. Seuss,
    The last beef brisket I smoked was about 4 1/2lbs. At 250* it took just about 10 hours to reach an internal temp of 200*. Good Luck.

  • Smokin' Todd,
    Now that is down right funny!
    R&J

Sign In or Register to comment.
Click here for Forum Use Guidelines.