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Help! My Egg is broken!

Paddy-boyPaddy-boy Posts: 4
edited 4:40PM in Forum Feedback
Looks like when I open and shut the Egg, it creates a gap at the back towrds the hinge and smoke / heat escape. My brother-in-law and I tries to fix this a few weeks ago, but it doesn't seem to have taken. What are my options? I thought there was a lifetime guarantee, but I could be wrong. Help!
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