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Gonna have to contact the warranty department.....
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55drum
Posts: 162
Was cooking a brisket...came out and noticed a puddle of grease under the egg (2XL)....sure enough the base is cracked....sucks
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Or you can go through your dealer...
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Can't say I've heard of any 2xl's cracking. Then again ain't many of them. Good luck.
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That sucks. Replacing the base on my XL is enough of a job, hope I never have to on my XXL.They/Them
Morgantown, PA
XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer - PR72T - WSJ - BS 17" Griddle - XXL BGE - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker -
Please update us on your outcome ! Sorry for your misfortune.Sarasota Fl. and Lake Toxaway N.C. (and Novembers on the island of Kauai) (and April in France.... Don't hate on me for that)
BGE medium and minimax
HOW BOUT THEM GATORS ! -
Just heard back...factory is sending another base on the next shipment....good stufff!!
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Looks like you have a giant flower pot now! That's how we use our cracked bases.Milton, GA
XL BGE & FB300 -
Just don't blame in on the KABThe problem with a problem is that you don't know it's a problem until it's a problem, and that is a big problem.
Holding the company together with three spreadsheets and two cans connected by a long piece of string. -
Did you contact Bruce at BGE?Everyday is Saturday and tomorrow is always Sunday.
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Do you possibly have a Smokeware cap? Maybe that is causing the cracking.The problem with a problem is that you don't know it's a problem until it's a problem, and that is a big problem.
Holding the company together with three spreadsheets and two cans connected by a long piece of string. -
What would a smokeware cap have to do with the base cracking?RajunCajun said:Do you possibly have a Smokeware cap? Maybe that is causing the cracking. -
I believe that would be a jokeCaptainjimpark said:
What would a smokeware cap have to do with the base cracking?RajunCajun said:Do you possibly have a Smokeware cap? Maybe that is causing the cracking.
Memphis, TN
LBGE, 2 SBGE, Hasty-Bake Gourmet -
Well lol. Not the sharpest today I guessmEGG_My_Day said:
I believe that would be a jokeCaptainjimpark said:
What would a smokeware cap have to do with the base cracking?RajunCajun said:Do you possibly have a Smokeware cap? Maybe that is causing the cracking. -
It was a joke. Maybe the DigiQ caused the crack. Smobots don't cause cracks.The problem with a problem is that you don't know it's a problem until it's a problem, and that is a big problem.
Holding the company together with three spreadsheets and two cans connected by a long piece of string. -
Maybe you didn't cure the gasket for the first few cooks and keep it under 300. Or possibly a clean burn did it, even tho its much less than the firing temp of the egg.
Kidding aside, sorry for your loss, and enjoy that new monster planter. It will be a cool one at that size!
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