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Port forwarding Arris Modem

anyone? I've got it set up best I can google and it's not working. CyberQ 


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XLBGE 

Comments

  • HofstraJetHofstraJet Posts: 903
    Are you using the correct external IP address?

    IIRC, you have to forward port 80 traffic to the CyberQ's IP address (I would set a static IP for the CyberQ outside of the DHCP range so that you don't have to change settings each time).

    First troubleshooting step - connect to the CyberQ directly from a device within the network to ensure it is working.
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • MrCookingNurseMrCookingNurse Posts: 4,578
    I can control the CyberQ from my phone while on the home network, yes. Let me get screen shot of my port forward. I have the IP for the CyberQ set so it won't change


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    XLBGE 
  • MrCookingNurseMrCookingNurse Posts: 4,578
    I can control it from inside the network. And then I google my IP address and that's where it stops working. 


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    XLBGE 
  • HofstraJetHofstraJet Posts: 903
    What do you mean, google your IP address?
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • HofstraJetHofstraJet Posts: 903
    Google "whats my ip" while connected to your home network. What is the result?
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • MrCookingNurseMrCookingNurse Posts: 4,578
    edited January 8
    2


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    XLBGE 
  • GregWGregW Posts: 1,185
    What's my IP is going to show the external IP of your modem. Not the internal IP of the CyberQ
    I use and recommend:
    http://www.noip.com/

    I use this in combination with my Asus router to access my Stoker remotely.
  • HofstraJetHofstraJet Posts: 903
    GregW said:
    What's my IP is going to show the external IP of your modem. Not the internal IP of the CyberQ
    I use and recommend:
    http://www.noip.com/

    I use this in combination with my Asus router to access my Stoker remotely.
    Correct. He's trying to access from outside the network. He said he can access the device from inside the network. 
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • HofstraJetHofstraJet Posts: 903
    Please post the port forwarding screen. Thanks!  
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • MrCookingNurseMrCookingNurse Posts: 4,578
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 


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    XLBGE 
  • MrCookingNurseMrCookingNurse Posts: 4,578
    Naked whiz said to use 80


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    XLBGE 
  • HofstraJetHofstraJet Posts: 903
    Why is 80 listed twice in each section? Don't have that modem so not sure of the precise details. But it should be port 80 - that may be port 8080.
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • HofstraJetHofstraJet Posts: 903
    And just to confirm - your modem is providing wifi and is the DHCP server, correct?

    You don't have a separate wifi router after the modem, right?
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • GregWGregW Posts: 1,185
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
  • MrCookingNurseMrCookingNurse Posts: 4,578
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it


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    XLBGE 
  • HofstraJetHofstraJet Posts: 903
    Thanks for that site, @GregW  I use dyndns.org but pay for it - good to know there is a free option.
    Two Large Eggs, 36" Blackstone, 6 gal Cajun Fryer, and a MiniMax in SE Florida - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • MrCookingNurseMrCookingNurse Posts: 4,578
    @HofstraJet

    this the port forward set up. I did 80 in all the slots.  Might be where I messed up. 




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    XLBGE 
  • GregWGregW Posts: 1,185
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it
    At least in my setup, if the modem power cycles, I will likely get a new external IP from the ISP. That's where No IP comes in handy, it automatically updates the new IP and the stokers custom name continues to work from outside my home. I think the key to it working smoothly is having a router that works with No Ip.
    I will be honest, outside access is not something I use often. The Stokers wifi connection is really a pain. A lot of the times I don't feel like throwing a network cable out the window to get a connection. A cable works fine, it's just not convenient.
  • MrCookingNurseMrCookingNurse Posts: 4,578
    GregW said:
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it
    At least in my setup, if the modem power cycles, I will likely get a new external IP from the ISP. That's where No IP comes in handy, it automatically updates the new IP and the stokers custom name continues to work from outside my home. I think the key to it working smoothly is having a router that works with No Ip.
    I will be honest, outside access is not something I use often. The Stokers wifi connection is really a pain. A lot of the times I don't feel like throwing a network cable out the window to get a connection. A cable works fine, it's just not convenient.
    Ive got a partyQ too, Im also comfortable with just the naked egg working while I'm out, but really excited about another gadget!


    _______________________________________________

    XLBGE 
  • GregWGregW Posts: 1,185
    GregW said:
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it
    At least in my setup, if the modem power cycles, I will likely get a new external IP from the ISP. That's where No IP comes in handy, it automatically updates the new IP and the stokers custom name continues to work from outside my home. I think the key to it working smoothly is having a router that works with No Ip.
    I will be honest, outside access is not something I use often. The Stokers wifi connection is really a pain. A lot of the times I don't feel like throwing a network cable out the window to get a connection. A cable works fine, it's just not convenient.
    Ive got a partyQ too, Im also comfortable with just the naked egg working while I'm out, but really excited about another gadget!
    A new toy sure does make things more interesting.
  • MrCookingNurseMrCookingNurse Posts: 4,578
    Got it!!!
    Re did the settings and then reset the router and the cyberQ, works now!


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    XLBGE 
  • MrCookingNurseMrCookingNurse Posts: 4,578
    Thanks for the help!




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    XLBGE 
  • MrCookingNurseMrCookingNurse Posts: 4,578



    All ready to go... I think 


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    XLBGE 
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