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anyone try out the blackstone warranty

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fishlessman
fishlessman Posts: 32,766
in EggHead Forum
mine warped this weekend, anyone else have this


fukahwee maine

you can lead a fish to water but you can not make him drink it
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  • johnkitchens
    johnkitchens Posts: 5,227
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    Ouch!

    Louisville, GA - 2 Large BGE's
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  • tarheelmatt
    tarheelmatt Posts: 9,867
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    @DoubleEgger did and I believe had great service!  
    ------------------------------
    Thomasville, NC
    My YouTube Channel - The Hungry Hussey
    Instagram
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    My Photography Site
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  • Proser
    Proser Posts: 271
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    I will be interested in what you find out, I haven't put a straight edge on mine but I know the center is high
    Arlington, TX  1 large, 1 medium, 1 Mini Max, and a 22" Blackstone
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  • RRP
    RRP Posts: 25,895
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    Did it warp from grilling those fabulous burgers and duck eggs? That seems strange!
    Re-gasketing America one yard at a time.
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  • fishlessman
    fishlessman Posts: 32,766
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    RRP said:
    Did it warp from grilling those fabulous burgers and duck eggs? That seems strange!
    i noticed it during the cook, it was even higher when hot. i sent them an email, will see how they respond, if i get another plate hopefully i can keep this one for searing those burgers
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • bgebrent
    bgebrent Posts: 19,636
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    fishlessman said:
    RRP said:
    Did it warp from grilling those fabulous burgers and duck eggs? That seems strange!
    i noticed it during the cook, it was even higher when hot. i sent them an email, will see how they respond, if i get another plate hopefully i can keep this one for searing those burgers
    @DoubleEgger got full replacement units, twice!
    Sandy Springs & Dawsonville Ga
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  • fishlessman
    fishlessman Posts: 32,766
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    bgebrent said:
    fishlessman said:
    RRP said:
    Did it warp from grilling those fabulous burgers and duck eggs? That seems strange!
    i noticed it during the cook, it was even higher when hot. i sent them an email, will see how they respond, if i get another plate hopefully i can keep this one for searing those burgers
    @DoubleEgger got full replacement units, twice!
    was it the same problem
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • DeltaNu1142
    DeltaNu1142 Posts: 266
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    fishlessman said:
    mine warped this weekend, anyone else have this
    Have you checked your square?  =)
    LBGE | CyberQ | Adjustable Rig | SmokeWare Cap | Kick Ash Basket | Table Build | Tampa, FL
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  • NPHuskerFL
    NPHuskerFL Posts: 17,629
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    With that much flex I'm surprised there aren't any stress cracks from heat to cool. How thick is the cooking surface on these units anyways?  Is this a known issue on these?  Side note...my guess would be they'll issue a full replacement in lieu of repair. 
    LBGE 2013 & MM 2014
    Die Hard HUSKER & BRONCO FAN
    Flying Low & Slow in "Da Burg" FL
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  • fishlessman
    fishlessman Posts: 32,766
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    NPHuskerFL said:
    With that much flex I'm surprised there aren't any stress cracks from heat to cool. How thick is the cooking surface on these units anyways?  Is this a known issue on these?  Side note...my guess would be they'll issue a full replacement in lieu of repair. 
    looks like 1/8 sheet, about .120 thick
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • DoubleEgger
    DoubleEgger Posts: 17,186
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    I'll send you a PM
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 19,094
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    Remove the pencil!  That is causing the high spot.   Geez.
    They don’t want a population of citizens capable of critical thinking. They don’t want well informed, well educated people capable of critical thinking. They’re not interested in that. That doesn’t help them. That's against their interests. - George Carlin
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  • Toxarch
    Toxarch Posts: 1,900
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    You don't have to worry about grease draining on that front side.
    Aledo, Texas
    Large BGE
    KJ Jr.

    Exodus 12:9 KJV
    Eat not of it raw, nor sodden at all with water, but roast with fire; his head with his legs, and with the purtenance thereof.

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  • fishlessman
    fishlessman Posts: 32,766
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    Ozzie_Isaac said:
    Remove the pencil!  That is causing the high spot.   Geez.
    the pencil is cedar for flavoring the burgers, eraser removed =)
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • fishlessman
    fishlessman Posts: 32,766
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    good company to work with, new plate on the way. probably use the warped one just for the smash burgers and heavy searing
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • Photo Egg
    Photo Egg Posts: 12,110
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    fishlessman said:
    good company to work with, new plate on the way. probably use the warped one just for the smash burgers and heavy searing
    That is great news...
    Any of you Griddle users know if the 36" uses a thicker griddle vs the 17"?
    Thank you,
    Darian

    Galveston Texas
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  • fishlessman
    fishlessman Posts: 32,766
    edited May 2016
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    Photo Egg said:
    fishlessman said:
    good company to work with, new plate on the way. probably use the warped one just for the smash burgers and heavy searing
    That is great news...
    Any of you Griddle users know if the 36" uses a thicker griddle vs the 17"?

    cabelas has it listed as 3/16 thick verse the 17 inch one at 1/8. theres alot more btu's on the 36
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • Carolina Q
    Carolina Q Posts: 14,831
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    Mine is a full 1/4". Dead flat. =)


    Good news on their customer service. Great to hear.

    I hate it when I go to the kitchen for food and all I find are ingredients!                                                                                                                                                                                                                           

    Michael 
    Central Connecticut 

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  • fishlessman
    fishlessman Posts: 32,766
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    Carolina Q said:
    Mine is a full 1/4". Dead flat. =)


    Good news on their customer service. Great to hear.
    if the new top doesnt work out, building a thicker one is my next option
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • minniemoh
    minniemoh Posts: 2,145
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    Hey @fishlessman - how has your 17 replacement top held up? Still straight? I bought one in November when Cabella's had their $69 package deal including the carry bag. I seasoned it today and and mine is warped just like your's in the first photo. With heat on it, the thing is humped like a camel. It was perfectly straight when I took it out of the box.
    L x2, M, S, Mini and a Blackstone 36. She says I have enough now....
    eggAddict from MN!
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