My wife and I have had the Big Green Egg for years and just love it!!! About 3 months ago, we bought a mini to put on our deck. The dealer assembled it and we have used to about 3 time. Last night we used it and as I had the meat off the grill with my back turned, the band holding the top came off and the Egg crashed onto the deck destroying the bottom part (bowl and inside). How can I get that part replaced! Very disappointed!