After some of the dealer stories here I just had to post a 1st class experience. My Plate Setter had developed a crack from the edge to the the center and seemed to be growing. So I dug up the receipt and headed to Meadow Creek BBQ in New Holland, PA where I purchased it. Showed it to them, they said just a minute, we'll grab a new one for you. I asked if they needed to see the receipt and they said nope, you're all set.
That's how you earn repeat business!
Here is the new Plate Setter in my XL. Looks out of place given how white it is...