Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
Get ready to turn up the heat as we dive into August. While there are only a few weeks left to perfect those tailgate recipes, summer isn’t over yet! Two things we’ll be making this month are Chile Rubbed Grilled Pork Chops and Bell Pepper Kabobs. Then, relax after a cookout with a cool dessert cooked on your EGG - Ice Cream Sandwiches! You can mix and match your favorite cookie flavors with ice cream flavors. Simple, yet delicious!

Big Green Egg headquarters has moved - come visit our new showroom and check out the museum and culinary center too! 3786 DeKalb Technology Parkway, Atlanta, GA 30340

Shout to a local green egg dealer

I wanted to let everyone know what a great experience I had with getting a xl pizza stone and a fire great replaced. I bought my egg at Clark's ace hardware in Ellicot City MD. but due to the distance from my house I wanted to go to someone more local so I decided to go to Tri County Patio and Hearth in Waldorf MD as I was going to be in the area for two weeks on day work. I decided to go here based off the fact that they were directly tied to the distributor for maryland ( but they are not any longer the same company I found out). Either way they told me they would file my claim and get the items replaced. I did this last Thursday. They called this afternoon to tell me my items were in and to swing by. So I did, I walked in they handed me the parts and told me to have a great day. The items were replaced with no more than ten min worth of work. Now I know why I paid all that money for a grill with a warranty.

Comments

  • SkiddymarkerSkiddymarker Posts: 7,151
    Sometimes it just all comes together.......
    Delta B.C. - Vee-Gan: old Indian word for poor hunter. 
  • Always good to hear positive things about a local Egg dealer.  Thanks for posting.

     

    -SMITTY     

    from SANTA CLARA, CA

  • GATABITESGATABITES Posts: 1,102
    @firemanyz - I bought mine from Ace Clark's too. They had the best deals in Maryland as I called damn near every dealer for pricing. 

    I had my fire grate replaced but i did it at Ace and it was literally the same experience as yours, walked in, handed them the old grate, grabbed the new one and went on my way. I love the warranty on BGE. 

    just thought i would share. 

    cheers 
    XL BGE 
    Joe JR 
    Reisterstown, MD
  • FiremanyzFiremanyz Posts: 618
    Yes I played that game also and called ten or more dealers in Maryland and Delaware to get prices and Clark's was the best. It also helped that I traded in my discover card rewards and got a BUNCH of gift cards for Ace. I came out of pocket ZERO dollars for an xl egg.
  • BYS1981BYS1981 Posts: 2,060
    my local dealer was the same way, Home Improvement Store in Benicia, CA.
  • jaydub58jaydub58 Posts: 1,704
    My wife is an expert shopper.  after 1 1/2 days on the phone all over Oregon.........the price is the price is the price.  A friend in  Central Oregon worked her way to Northern Washington before getting a "deal".  I'm not interested in driving 2--3 hundred miles to save a little dough.  
    John in the Willamette Valley of Oregon
  • FiremanyzFiremanyz Posts: 618
    I went to the dealer just in time. When I went to work Thursday I forgot to put the plate setter and pizza stone back in the egg after Wednesday nights cook. I asked the wife to do it. She did not tell me until this afternoon after I told her I had picked up the new stone, that when she put the pizza stone in the egg Thursday is broke in half. I now have a full xl stone and two half stones. Now I just need to figure a place to store them.
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