I've had my LBGE for a few months now and the dome thermometer that came with my egg has never seemed to work properly. I purchased mine from a company in Pompano Beach, FL called Culinary Concepts http://www.gratecook.com/
. After dealing with it and having used my Maverick for most of my cooks, I decided to give them a call to ask about purchasing a replacement.
I was asked a few questions, my name, when I purchased, my address and was told one would be sent to me in the mail, no questions asked, two days later, it arrived on my doorstep.
Excellent customer service as one would expect. Not only did I get my egg at the best price around, and it was delivered and setup at no charge, I get treated like this on top of it.
Great work guys!!!! Thanks for everything.