Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg at:

Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #EGGhead4Life.


In Atlanta? Come visit Big Green Egg headquarters, including our retail showroom, the History of the EGG Museum and Culinary Center!  3786 DeKalb Technology Parkway, Atlanta, GA 30340.

All this talk about warranties...

MaskedMarvelMaskedMarvel Posts: 1,650
edited March 2012 in EggHead Forum
...I realized I never sent in my card.  Where is this serial number?  My dome is so blackened from use, I can't see any printed info in there at all...


Large BGE and Medium BGE-- Greensboro!


Comments

  • The Naked WhizThe Naked Whiz Posts: 7,780
    All you legally need to make a warranty claim is your original receipt. Registration cards are not required.  They may be helpful, but not required.
    The Naked Whiz
  • fishlessmanfishlessman Posts: 21,049
    there is a registration form on line, serial number is in the dome inside now, was under the gasket long ago, and just penciled in for a while
    http://www.biggreenegg.com/support/registration/
    why is there discount store registration, and internet registration now
  • lwrehmlwrehm Posts: 268
    So...what if you no longer have the original receipt...I'm SOL.
  • The Naked WhizThe Naked Whiz Posts: 7,780
    edited March 2012
    The website says you must register, but the last time I looked into, they cannot legally require you to register.  Perhaps someone wants to research this again.  This seems to say they cannot require the card: Warranty Law

    Fishlessman, wow, you are right.  It just gets curiouser and curiouser.
    The Naked Whiz
  • DfrostDfrost Posts: 13
    Seriously... Discount store registration and online registration?? Hope this is just to collect info to cut off a distributor not using BGE dealers. Anything else and it's going to be very negative.
  • MaskedMarvelMaskedMarvel Posts: 1,650
    Whoops - forgot to bookmark this thread and it got away from me.

    Thank you for all the replies.
    Large BGE and Medium BGE-- Greensboro!


  • tdbmdtdbmd Posts: 46
    I sent in my warranty card, is there a way to confirm that my BGE is registered?
  • The Naked WhizThe Naked Whiz Posts: 7,780
    You would need to call BGE to see if they have your registration.  However, if you have your original receipt, then you will be ok.
    The Naked Whiz
  • tdbmdtdbmd Posts: 46
    Thanks
  • tnbarbqtnbarbq Posts: 248
    Customer service at BGE is excellent!  
    Scooter 
    Mid TN. Hangin' in the 'Boro. MIM Judge
  • DevDaveDevDave Posts: 40
    Yes their Customer Service is excellent, and I did keep my LBGE purchase material from California Backyard.  I think I registered it as well, but I kept all my original stuff.
Sign In or Register to comment.
Click here for Forum Use Guidelines.